Contact Us

Address

No. 138, Guangma Avenue, Mayong Town, Dongguan City, Guangdong Province

Phone

86 15102761875

Email

414674413@qq.com

Contact

Frequent Asked Questions

Please follow the major steps below to complete a successful purchase at Autocango.com. 1. Find a product you like from our stock list: https://www.autocango.com 2. Send an inquiry and provide us with your information to receive feedback or an invoice for the desired product. The invoice will include all payment details, such as purchase conditions, payment destination bank account, deadlines, and payment method. 3. Take the invoice to your preferred bank and make the payment as stated. Share the T/T copy within 72 hours of invoice issuance to secure your purchase. 4. Receive purchase confirmation, shipping & other details from Autocango.com agents. 5. Receive B/L and other standard documents upon shipment of the product. 6. Upon arrival of the product at your port, receive it. The time to receive the car will depend on when payment is made and your final destination. Additionally, at your port, you will need to pay clearing customs fees to your clearing agent, as well as customs duty and tax to your government. The amount of these fees will depend on the exact model, year, engine size, and dimensions of the car. We need the exact car to give you an estimated amount that you will need to pay to your government. We also suggest contacting the clearing agent in your country to obtain detailed information on customs clearance fees and duty VAT fees.
For export rules and procedures for your country, including pre-export inspection lists, please contact your country's relevant government authorities. It is also strongly recommended that before importing a vehicle, you research what is expected of you as a vehicle importer in your country and understand all the risks and responsibilities.
To pay for a product, you need an invoice from us. Once the terms of purchase (CIF/FOB/inspection/etc.), including the price, have been agreed, we will issue you an invoice for the relevant product based on the agreed terms. The invoice will include all details related to payment, including terms of purchase, bank account for payment, terms, method of payment, etc. If you choose to pay by bank transfer, please take the invoice to your preferred bank and make the payment accordingly. Please note that sending us the T/T copy (payment receipt from your bank) as soon as possible is crucial to finalize your purchase.
We accept payments solely via bank transfer. Please note that we do not accept payments via L/C (Letter of Credit), credit card, or cash. All payments must be made within the designated period and in the currency specified on the invoice. Buyers are responsible for covering all bank charges. It's imperative to conduct all payments via bank transfer to ensure an official written record of the transaction for both the buyer and seller.

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